C&P Exams for Veterans
Supporting Veterans with respectful, thorough Compensation and Pension exams.
Thrive Health DPC is honored to support Veterans by providing C&P exams through Loyal Source. If you have been scheduled for an exam at our clinic, this page will help you know what to expect, where to go, and who to contact with questions about your appointment.
Please note: C&P exams are scheduled and coordinated through Loyal Source and the VA. Thrive Health DPC does not schedule, reschedule, cancel, or make decisions about VA claims. For anything related to your appointment, Loyal Source is your primary point of contact.
Care that honors your service
When you come to Thrive Health DPC for your exam, here is what you can count on.
Respectful, veteran-focused care
A calm, professional clinic setting where you are treated with dignity from the moment you arrive.
Convenient local exam location
Clear clinic information and easy directions, so finding us is one less thing to worry about.
Thorough, attentive exam experience
Your visit is led by a compassionate healthcare provider who takes the time to do it right.
Clear guidance at every step
Straightforward information on what to expect before, during, and after your appointment.
What is a C&P exam?
A Compensation and Pension exam is part of the VA disability claim process. The purpose of the exam is to gather medical information related to your claim and document findings requested by the VA.
A C&P exam is different from a regular medical appointment. During this visit, the examiner is not providing ongoing treatment, prescribing medication, making referrals, or deciding the outcome of your claim. The exam findings are submitted for review as part of your VA claim process.
What to expect at your exam
Your C&P exam may include a review of your medical history, questions related to your claimed condition, a focused physical exam, or other components requested by the VA.
The length of the visit can vary depending on the type of exam and the conditions being reviewed. Some exams are brief, while others may take longer. Throughout your visit, our goal is to provide a respectful, professional, and comfortable experience.
Before your appointment
To help your visit go smoothly, please plan to:
- Arrive at least 15 minutes early
- Bring a valid photo ID
- Bring your appointment confirmation or any instructions from Loyal Source
- Wear comfortable clothing, especially if your exam involves range-of-motion testing
- Contact Loyal Source as soon as possible if you are running late or unable to attend
If you have new non-VA medical records related to your claim, those should be submitted through the proper VA process before your exam. The clinic cannot submit records to the VA on your behalf during the appointment.
Clinic information
Please check your appointment confirmation for the exact date, time, and location of your exam.
Thrive Health DPC
Address 501 S 336th Street, Suite 100Federal Way, WA 98003 Clinic phone (253) 235-5314
Questions about your appointment?
For anything related to your scheduled exam, please contact the Loyal Source Contact Center directly.
1-833-832-7077- Appointment questions
- Scheduling or rescheduling
- Last-minute cancellations
- Follow-up questions after your exam
- Questions about where your exam is being coordinated
After your exam
After your exam, the report is sent for review as part of your VA claim process. Thrive Health DPC does not decide claim outcomes and cannot provide claim status updates, disability ratings, or exam results at the appointment.
For questions after your exam, please contact Loyal Source at 1-833-832-7077 or follow the instructions provided by the VA. You can also learn more about the VA claim exam process at the VA claim exam page.
Frequently asked questions
Does Thrive Health DPC schedule C&P exams?
No. C&P exams are scheduled through Loyal Source and the VA. If you need help with scheduling, rescheduling, or appointment questions, please contact Loyal Source directly at 1-833-832-7077.
Can I call Thrive Health DPC to cancel or reschedule my exam?
For cancellations, rescheduling, or appointment changes, please contact Loyal Source at 1-833-832-7077.
Is a C&P exam the same as a normal medical appointment?
No. A C&P exam is not a regular medical visit. The purpose is to gather and document medical information related to your VA claim. Treatment, prescriptions, referrals, and ongoing primary care are not provided as part of the C&P exam.
Will the examiner decide my VA claim?
No. The examiner does not decide your claim or determine your disability rating. The exam findings are submitted for review as part of the VA claim process.
Can I ask questions during the exam?
Yes, you can ask questions about what is happening during the exam itself. Questions about claim status, benefits, disability ratings, or VA decisions should be directed to Loyal Source or the VA.
Can I become a regular patient at Thrive Health DPC?
Yes. Thrive Health DPC also offers direct primary care services separate from C&P exams. If you are interested in ongoing primary care, lifestyle medicine, or membership information, we invite you to learn more about our practice.
Looking for ongoing primary care?
Thrive Health DPC combines direct primary care and lifestyle medicine to give you the time, access, and support you deserve. We would be glad to welcome you as a member.
Learn About Thrive Health MembershipWe are honored to serve those who served
At Thrive Health DPC, we believe every Veteran deserves to be treated with respect, clarity, and compassion. We are proud to play a small role in supporting Veterans through the C&P exam process, and we look forward to welcoming you to our clinic.