Thrive Health DPC Privacy Policy

Effective Date: October 2, 2026

Thrive Health DPC (“Thrive Health DPC,” “Thrive,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, communicate with us, request information, schedule services, or otherwise interact with Thrive Health DPC.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through thrivehealthdpc.com and related online communications.

This Privacy Policy applies to information collected through our website and does not replace our Notice of Privacy Practices, which describes how Thrive Health DPC uses and discloses protected health information in accordance with applicable healthcare privacy laws.



1.INFORMATION WE COLLECT

Depending on how you interact with Thrive Health DPC, we may collect the following categories of information.

Personal Information

We may collect:

• Name
• Email address
• Telephone or mobile phone number
• Mailing address
• Date of birth
• Information submitted through website forms
• Information provided when requesting an appointment or consultation
• Other information you voluntarily provide

Health Information

If you voluntarily provide health-related information through a form, appointment request, patient communication, or other interaction with Thrive Health DPC, that information may include:

• Medical history
• Current health concerns
• Medications and supplements
• Allergies
• Laboratory or diagnostic information
• Treatment information
• Health and wellness goals
• Other health information necessary to respond to your request or provide healthcare services

Health information associated with your care may constitute protected health information (“PHI”) and may be subject to HIPAA and other applicable laws. Our use and disclosure of PHI is addressed in our Notice of Privacy Practices.

Payment Information

Thrive Health DPC may collect information necessary to process membership or service payments. Payment information may be processed through third-party payment systems.

Communications

We may collect information contained in communications you send to us, including:

• Email
• Telephone
• Text message/SMS
• Website contact forms
• Patient portal or secure communication platforms
• Other electronic communication methods

Website and Technical Information

When you visit our website, certain information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• General website usage information

This information may be used to maintain website functionality, improve the user experience, understand website traffic, and protect website security.



3. TEXT MESSAGES AND SMS COMMUNICATIONS

If you provide your telephone number and consent to receive text messages from Thrive Health DPC, we may use SMS communications for purposes such as:

• Appointment confirmations and reminders
• Appointment-related communications
• Patient care communications
• Follow-up communications
• Membership or account-related communications
• Other communications for which you have provided appropriate consent

You may opt out of non-essential text messages by replying STOP to a text message.

Message and data rates may apply depending on your mobile carrier.

Opting out of certain text messages may affect our ability to communicate with you electronically about appointments, services, or other matters.

4. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies or similar technologies to help the website function properly and to understand how visitors use our website.

These technologies may collect information such as:

• Pages viewed
• Time spent on pages
• Website navigation
• Device and browser information
• General website traffic information



You may be able to control cookies through your browser settings.

5. THIRD-PARTY SERVICES

Thrive Health DPC uses third-party technology platforms to support our practice, website, patient communications, scheduling, membership management, healthcare services, and public communications.

These may include:

Hint Health All-in-One

Thrive Health DPC uses Hint Health All-in-One for certain practice-management and healthcare functions, which may include membership management, billing, scheduling, patient communication, clinical documentation, electronic health records, and related practice operations.

Information submitted through Hint may include personal information and, where applicable, protected health information.

Where required, Thrive Health DPC maintains appropriate contractual protections for protected health information handled by service providers on our behalf.

Google Business Profile and Google Reviews

Thrive Health DPC maintains a Google Business Profile so that patients and members of the public can find information about our practice and voluntarily submit reviews.

Google reviews are public. If you choose to submit a review, information you voluntarily publish may be visible to the public and may be associated with your Google account.

Please do not include confidential medical information or other sensitive health information in a public review.

Thrive Health DPC will not disclose protected health information in response to a public review.

Information submitted directly to Google is governed by Google's applicable privacy policies and terms.

Facebook/Meta

Thrive Health DPC maintains a Facebook business presence for public communication, education, and information about our practice and services.

Information you voluntarily submit through Facebook, including comments or messages, may be visible to Facebook users depending on the platform's functionality and your privacy settings.

Please do not send confidential medical information or sensitive health information through public Facebook comments or Facebook Messenger.

Established patients should use Thrive Health DPC's secure patient communication system for healthcare-related communications.

Information submitted directly to Facebook is governed by Meta's applicable privacy policies and terms.

6. HOW WE SHARE INFORMATION

Thrive Health DPC does not sell, rent, or trade your personal information for money.

We may disclose information when reasonably necessary to:

• Provide healthcare services
• Coordinate or facilitate your care
• Process payments
• Operate our practice
• Provide requested services
• Work with service providers who assist our practice
• Comply with applicable laws or legal processes
• Protect the rights, safety, and security of Thrive Health DPC, our patients, or others
• Prevent fraud or unauthorized activity
• Fulfill another purpose authorized or permitted by you or applicable law

Protected health information is handled in accordance with our Notice of Privacy Practices and applicable privacy laws.

7. HEALTHCARE PRIVACY AND HIPAA

Thrive Health DPC takes the privacy and security of patient health information seriously.

Information that constitutes protected health information under HIPAA is subject to applicable HIPAA Privacy and Security Rule requirements.

Our Notice of Privacy Practices explains:

• How we may use and disclose protected health information
• Your rights regarding your health information
• Our responsibilities regarding your health information
• How to request access to or correction of your health information
• How to submit a privacy complaint



8. PUBLIC REVIEWS AND SOCIAL MEDIA

Information that you voluntarily make publicly available through Google Reviews, Facebook, or other public platforms may be visible to others.

Thrive Health DPC does not request or encourage patients to disclose protected health information in public reviews, comments, posts, or social media interactions.

We will not publicly confirm that a person is a patient simply because that person has identified themselves as a patient online.

9. INFORMATION SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic communication system, or method of transmitting information over the internet can be guaranteed to be completely secure.

Please do not use ordinary website contact forms, email, or unsecured social media messaging to send highly sensitive medical information unless Thrive Health DPC has specifically instructed you to do so.

10. CHILDREN'S PRIVACY

Thrive Health DPC does not knowingly use our website to collect personal information from children without appropriate parental or guardian involvement.



11. THIRD-PARTY WEBSITES AND LINKS

Our website may contain links to third-party websites, applications, social media platforms, scheduling services, payment services, or other resources.

Thrive Health DPC is not responsible for the privacy or security practices of third-party websites.

12. MARKETING COMMUNICATIONS

If you voluntarily provide your contact information or opt in to receive communications from Thrive Health DPC, we may send information regarding:

• Thrive Health DPC services
• Educational health information
• Events
• Practice announcements
• Membership information
• Promotions or special offers

You may opt out of marketing communications at any time.

Opting out of marketing communications will not affect necessary service-related or healthcare-related communications.

13. YOUR PRIVACY CHOICES

Depending on the type of information involved and applicable law, you may have rights to:

• Request access to information we maintain about you
• Request correction of inaccurate information
• Request information regarding how your information is used or disclosed
• Withdraw consent where applicable
• Opt out of marketing communications
• Request confidential communications
• Exercise other rights provided by applicable privacy laws
• 
  

For rights concerning protected health information, please refer to our Notice of Privacy Practices.

14. DATA RETENTION

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business and healthcare records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Medical records and healthcare information may be retained for periods required by applicable law.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices.

When changes are made, we will update the Effective Date at the top of this Privacy Policy.

16. CONTACT US

Thrive Health DPC
501 S 336th St, Suite 100
Federal Way, WA 98003

Phone: (253) 235-5314
Email: hello@thrivehealthdpc.com
Website: thrivehealthdpc.com

Last Updated: October 2, 2026